Refund Policy

Last updated May 1st 2023.

At our company, we stand behind the quality of our products and services. In accordance with Ontario Consumer Protection guidelines, we offer a mandatory 30-day refund policy. After this period, refunds are not available. However, we are always here to provide top-notch customer service and support to ensure your complete satisfaction.

Frequently asked questions

Questions we get a lot, answered.

What does HVAC stand for?

HVAC stands for heating, ventilation and air conditioning, and refers to various technologies and machinery that help regulate temperature, humidity, and purity of the air in your home.

What is the warranty on your work?

We stand behind our work, and offer a comprehensive warranty on all our services. You can have peace of mind knowing that your HVAC system is in good hands with us.

Can you provide HVAC emergency repairs?

You bet we can! We understand that HVAC problems never seem to happen at a convenient time, so we offer emergency repair services 24/7. Just give us a call and we'll be there to save the day.

Do you offer energy-efficient solutions?

Yes, we do!
Our goal is to help you save money on your energy bills, so we offer a variety of energy-efficient solutions that can help you do just that.

What is the difference between a heat pump and a furnace?

A heat pump works by transferring heat from one place to another using refrigerant, making it highly efficient for both heating and cooling. In colder months, it pulls heat from the outside air (even when it's cold) and transfers it indoors; in warmer months, it works like an air conditioner by moving heat out of your home. A furnace, on the other hand, generates heat by burning natural gas, propane, oil, or using electricity to directly heat the air, which is then distributed through your home. While furnaces are typically more effective in extremely cold climates, heat pumps are more energy-efficient and versatile for moderate climates.

Can you install systems in new homes?

Yes, we can! Whether you're building a new home, or upgrading your current one, we have the skills and experience to handle all your HVAC needs.

Do you offer maintenance agreements?

Absolutely! Regular maintenance is key to keeping your HVAC system running smoothly. Our maintenance agreements ensure that your system is always in tip-top shape and ready to keep you cozy.

What services do you offer?

We offer a wide range of heating, ventilation, and air conditioning services! From installation to repair and maintenance, we've got you covered. Whether you need a new system installed, or just some routine maintenance, we're here to help keep you comfortable all year round.

How long does it take to install a new HVAC system?

The time it takes to install a new system can vary, but our team of experts works efficiently to minimize any disruption to your daily routine. We'll provide you with a timeline once we have all the details of your specific installation.

Can you provide references or reviews from previous customers?

Of course! We're proud of the work we do, and we have a long list of satisfied customers who can vouch for our quality of work and commitment to customer satisfaction. Don't just take our word for it, see what our customers have to say!

What HVAC equipment brands do you work with?

We work with a variety of brands, including industry leaders such as Goodman, Carrier and Payne. Rest assured, we only use top-quality equipment to keep your home comfortable.

How much do your services cost?

The cost of our services varies depending on the job. But one thing's for sure, we always provide top-notch work at a fair price. You can request a quote here!

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Refund Policy

Frequently asked questions

Addresses

Ottawa

Dartmouth